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May I use Terminal Services, Virtual Network Computing, and Integrated Lights Out to remotely upgrade the server?

April 26, 2017Integrated lights remotely server Services terminal upgrade virtual network computing

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May I use Terminal Services, Virtual Network Computing, and Integrated Lights Out to remotely upgrade the server?

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Do not use Terminal Services or Integrated Lights Out (ILO) to upgrade to Cisco CallManager Release 4.2(1). Cisco installs Terminal Services, so Cisco Technical Assistance Center (TAC) can perform remote administration and troubleshooting tasks. Cisco does not support upgrades through Terminal Services. Caution Before the upgrade, Cisco strongly recommends that you disable Terminal Services and immediately reboot the server to prevent remote access to the server. Accessing the server via Terminal Services may cause the upgrade to fail. After you upgrade the server, you must enable Terminal Services. If you want to use Virtual Network Computing (VNC) to remotely upgrade the publisher database server, go to http://www.cisco.com/univercd/cc/td/doc/product/voice/iptel_os/index.htm to obtain the latest version of the VNC document. Caution If you have installed VNC but do not plan to use it to perform the upgrade, disable it to prevent remote access to the server. If you do not disable VNC a