May I rent a dry shipper from Xytex in order to send my frozen tissues to another facility?
A. Yes. Please call our client relation specialists for more information about this service. Failure to properly prepare a Dewar (shipping container) for shipment can result in samples expiring in addition to a Federal Aviation Administration (FAA) penalty of up to $25,000! Our shipping department encourages you to always call before shipping and they will be happy to walk you through the proper handling procedure. We appreciate your ongoing support and cooperation in this very critical matter. Please call our Shipping department at 706.733.0130 if you have questions.