May health care providers leave messages at patients’ homes or mail reminders to their homes?
Yes. Communicating with patients at their homes, through the mail or by phone is acceptable. Also, messages may be left for patients on their answering machines, however care should be taken if doing this. A covered entity also may leave a message with a family member or other person who answers the phone when the patient is not home.
Related Questions
- Can you leave messages for patients at their homes, either on an answering machine or with a family member, to remind them of appointments or to inform them that a prescription is ready?
- May health care providers leave messages at patients homes or mail reminders to their homes?
- May health care providers leave messages at patients’ homes or mail reminders to their homes?
