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May carriers deny or pend claims on the basis of coordination of benefits (COB)?

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May carriers deny or pend claims on the basis of coordination of benefits (COB)?

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Carriers may not routinely deny or state that a claim is pending because of COB. However, carriers are still permitted to deny claims because of COB when the carrier’s records indicate that other coverage exists, and that the other coverage should be paying first for the costs of the covered person’s health care services.

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