May an organization hire a consultant to help prepare answers for the Oklahoma Quality Award application?
Applicants for the award are asked to supply facts and data to substantiate their claims concerning their management practices. Consultants, including members of the Board of Examiners, may provide services on performance management issues as well as the Oklahoma Quality award process. However, since there are no secret answers or even right or wrong answers to the award application, the award cannot be won by hiring someone to fill in the blanks. An organization must show through facts and data that it has a world-class management system in place and that it is continually looking for ways to improve. As a final check before recommending winners, members of the Board of Examiners visit the candidates for the award. During these site visits, examiners interview employees and review pertinent records and data. The objective is to verify the information provided in the application and to answer questions raised during the board’s review. An organization that hired someone to fill out its