Mary” covers my calls when Im in a meeting or at lunch. Is there a way to have the calls go toher phone so she doesn have to run over to my desk?
You can have us program a call pick-up group. When “Mary” or anyone in the group hears a phone ringing, they dial *7 and pick up the call. Call the Help Desk at 874-HELP and select telephone/telephone features. Ask to have a call pickup group assigned and give us all the numbers to include in the group. Note: There is a one-time $10 charge to add this feature. -or- If “Mary” has a digital phone, she can see your line as a ringing or non-ringing appearance. Call the Help Desk and ask us to assign your phone line as a MADN on her phone and specify to which empty button we should assign it. Note: This features is called a MADN and carries a $4/month charge. -or- If “Mary” is in a different location, you can use the MADN feature above or call-forward your call to her at specified times (see FAQ #7). 9. I’d like to have my secretary (or co-worker) pick up urgent calls that go to my voicemail.
