Maintenance and user fees seem to be a lot more expensive as compared to other software companies, why?
Please provide examples and details so that we can address these issues 6. Route Match is proficient at invoicing systems for service. They invoice before they start anything then pressure for payment before the system is finished. Routematch at the time of the contract being signed discloses phased payment structure for the contractual payments. This is standard business practice and allows for the agency to control expenses. This item was also presented and approved during the RFP response. 7. Route Match is not user friendly for the skill level that is using it. Forcing agencies to either retrain staff, hire new staff, and let some existing staff go. This is always difficult. Staff will always need to be trained in new technology in order to grow within the business. Technology requires training and with that the employee becomes more valuable to the organization. 8. Route Match continually locks up and problem is not solved with 4.1. Please provide examples and details so that tech
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