Looking at the log file, I see “SSL log: ROUTE: route addition failed using CreateIpForwardEntry: One or more arguments are not correct. Route addition via IPAPI failed”, how do I fix this?
Answer • Make sure you are logged in with the administrator account on your computer. If you have VISTA or Windows 7, make sure you are right clicking on the personalvpn shortcut on your desktop and choosing “Run as Administrator” each time you launch the vpn. We do advise that you turn off UAC if you have VISTA. The steps to do this are in #9 above. • If this doesn’t solve the issue, please try this, not matter what version of Windows you have:: • Right click on the gui icon, highlight the gateway you want to use – then click EDIT CONFIG. • At the bottom of the configuration file, you will see a section that looks like this #Uncomment only if instructed to do so by WiTopia Support Staff #route-method exe #route-delay 2 • Remove the “#” sign in front of the 2 “route” commands, so it looks like this: route-method exe route-delay 2 • Save the file, answer Yes to replace the file so it keeps the same file name. • Finally, restart your vpn and connect to that gateway.
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