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LicenseIT Version: 107.2, 108.1 OS: WIN/NT, WIN2000 Q: What if I cannot find the product I am trying to license in the listing of available products during LRF creation?

April 26, 2017licenseit NT OS Product version Win Win2000

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LicenseIT Version: 107.2, 108.1 OS: WIN/NT, WIN2000 Q: What if I cannot find the product I am trying to license in the listing of available products during LRF creation?

1 Answer

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Posted

You will need to update your product and CPU dat files. On startup, LicenseIT allows you to automatically download and update the hardware and product files via FTP. You may also elect to E-mail an auto reply account at Computer Associates to request updated copies of the hardware and product files. You should address your E-mail cpu@licensedesk.ca.com. Once this E-mail is received at Computer Associates a reply will be sent back to you containing the two files. Also included will be instructions detailing the steps necessary to implement the updated files.