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Lets say I’m upgraded to First Class or Envoy at the gate, but I bought a Coach or Economy ticket and was charged for checking a bag. Do I get a refund?

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Lets say I’m upgraded to First Class or Envoy at the gate, but I bought a Coach or Economy ticket and was charged for checking a bag. Do I get a refund?

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10

No, you will not be refunded. The service fee is based on your Dividend Miles status and class of ticketed cabin at time of check-in.

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