Let ECi Professional Services update your procs to avoid hang-ups at the end of every January — and let you search up to 10 years of history! Problem: Does your month-end proc stop in January?
• Every year, dozens of dealers find that their month-end automated processes (“procs”) fail at the end of January. This is common among our most loyal, long-time customers whose procs were originally designed years ago. • The common cause of these calls is an outdated journal file naming convention. The old (original) journal convention and custom automated process “proc” script only allows you to keep a year’s worth of journals in the working folder. • Every year, those journal files must be manually moved to a new archive folder. If a dealer forgets to perform this procedure or doesn’t know how, their old month-end proc stops. It’s designed NOT to overwrite last year’s journal with the new month’s data, as a safety measure to prevent data loss. • But the month-end proc failure has been cause for confusion and frustration every year. Solution: Professional Services can update your proc script. • Several years ago, DDMS developed a new journal naming convention that allows you to keep
