Kerberos and SideCar don work on my computer. What can I do?
Please call or e-mail CIT’s Contact Center (HelpDesk) (255-8990 or helpdesk@cornell.edu). If you prefer to do your own troubleshooting, you can check these HelpDesk resources first: • Windows Kerberos/SideCar problems • Macintosh Kerberos/SideCar problems If you and the HelpDesk pursue every possibility with no success (very unlikely), you can still use the new e-mail system with TLS (SSL). Although TLS is better than the alternative (sending passwords without any protection at all), it’s still not as secure as Kerberos and SideCar. So the time you spend troubleshooting is worth it.
