Just like in real life, how do you ever really know if a referral you get is good? How do you know if Joe Schmoe bad mouths Adam Schmadam, they are not competitors?
Of course, you don’t want to hear that. So here’s how we are approaching the trust “problem” • System monitoring of feedback patterns (IP address, timing, etc). Of course, I can’t tell you what’s iinvolved. We do have those damn pesky competitors trying to steal our lunch! • A dedicated team of “arbitrators”. Yeap, just like community moderators, we have feedback moderators I wish I could say more but our awesome but very expensive lawyer advised against it. We realize that we are a caretaker. An overseer of trust, so we try our best to make sure that good service providers are praised, bad service providers are warned against, good feedback givers are rewarded, and system CHEATERS are banned. We try as hard as we can to try and catch everything, but please be patient as we perfect our system with our limited resources.
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