Just how universal is the SurfBoard?
The philosophy behind the creation of the SurfBoard was to create a simple-to-use channel-surfer remote. The SurfBoard is not meant to replace all the remotes on your coffee table, but to be the remote control you reach for (or talk to) to do the things you do most frequently with a remote control: turn on the TV, adjust the volume and channel surf. It has been our experience that most people will not take the time to fully program their X-in-1 universal remote. The built-in library consists of TV, cable boxes, satellite boxes, and DVRs. My Dish, Echostar, DirecTV will not respond to the SurfBoard. Many satellite boxes have radio controlled remote controls for multi-room access. To get the SurfBoard to work be sure that the IR sensor on your set-top box is enabled. See the instructions that came with your satellite box for details.