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I’ve written to my ABTA travel company with details of my complaint. How long should I have to wait for a reply?

April 26, 2017ABTA COMPANY complaint I’ve reply Travel wait written

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I’ve written to my ABTA travel company with details of my complaint. How long should I have to wait for a reply?

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ABTA Members are required to acknowledge correspondence within 14 days of receipt, and to provide a detailed response to any letter of complaint within 28 days of receipt.