I’ve tried several times to look up my certification information and it will not open after the selection. What’s wrong?
First off, let me report some good news. In addition to EMS personnel certification queries, the look-up now includes EMS provider licenses, first responder organizations, CE providers, medical directors (be sure to enter MD or DO after the last name) and EMS Education programs, which weren’t available on the old cert query system. As for the problems, there are lots of variables that sometimes make it hard to pinpoint. Occasionally, when there is a lot of internet traffic or communication line congestion, the best solution is to just try again later. The most common user problems include accessing the wrong site, not narrowing down the search or a slow internet connection. The following series of instructions has helped other inquirers. Link to the Public License Search from www.dshs.state.tx.us/emstraumasystems/NewCert.shtm. Scroll down to the link “Click Here for Live Online Certification/License Search.” Then click on the “Public License Search” link on left side of that page. (The
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