Ive tried placing a hold on an item in the web catalog and can get it to work. Whats happened?
Sometimes the browser that is used to access the catalog via the Internet is not set up properly to fully function in the library’s catalog. We have instruction sheets available in the library to set your computer for using either Netscape or Internet Explorer as your browser. It is important, however, to use a browser in its most updated version. Older versions of Netscape or IE may not work effectively. Contact the library for more information. If you are using AOL as your browser, you may have to work with them to get it properly set up. Another reason could be that your library card has expired. Holds won’t be placed on expired library cards. You will need to contact your home library to renew your card after which you’ll be able to place holds again.