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Ive recently placed an order. How come it is not showing up on the online tracking system?

online Placed system
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Ive recently placed an order. How come it is not showing up on the online tracking system?

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Please allow the labs about a week to receive your order and enter it into the system. If your order is still not showing up, don’t worry — contact our support team and we will try to locate it for you.

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