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Ive received an explanation of benefits (EOB) from my insurance, stating that Sansum Clinic has been paid or an adjustment has been recommended on my account. So why did I get this bill?

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You (the “subscriber”) generally receive the explanation of benefits (EOB) before Sansum Clinic (the “provider”) does. So allow at least three or four weeks after the date you receive the explanation of benefits before our statement to you will reflect that adjustment.

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