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I’ve paid off my auto loan, but the former lienholder still shows on the claim I just reported. What should I do?

April 26, 2017auto loan claim I’ve lienholder paid reported shows

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I’ve paid off my auto loan, but the former lienholder still shows on the claim I just reported. What should I do?

1 Answer

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Posted

Contact your primary claim adjuster right away. You will be asked to mail or fax a copy of your auto’s title with the stamp indicating the lien was discharged. The claim adjuster will forward the copy of the title to our service center, which will update your policy.