I’ve just been told that building work’s taking place. What are ABTA’s rules on this?
There’ll always be minor refurbishment and maintenance work being carried out at properties and most of this won’t affect your holiday. There’s no requirement under the ABTA Code of Conduct for Members to notify clients of works like these. However, where the works are likely to seriously impair your enjoyment of the holiday, your ABTA travel company should tell you about them before you book the holiday – provided the company knows about the works. They should provide you with accurate information about the building works, so that you can decide whether or not to continue with the booking.
