Ive installed Genome Workbench, but it won run (or takes a really long time to start). What is going on?
The most common problem here is that you are running Genome Workbench behind a restrictive firewall that prevents outbound connections. The possible solutions are: • Ask your network administrators to permit outbound connections. This is the most common cause of problems. • Configure Genome Workbench to understand your firewall settings. This configuration can be done from within Genome Workbench by following the steps below: • Choose the menu item Tools -> Options. There are two tabs in the dialog that appears; select the tab for Network Connection • There are two radio menus in the section entitled NCBI Connection Settings. Please choose the options Connect via NCBI Dispatcher in the first drop-down and Reuse connections to NCBI services if possible in the second. • If you have an institution-wide web proxy, please enter the settings into the section entitled HTTP Proxy Settings. • If you experience extreme slow-downs with connections, please try changing the second drop-down back to
