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Ive heard that the EAP provides consultation services to supervisors and managers. What type of service is it, and how do I access it?

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Ive heard that the EAP provides consultation services to supervisors and managers. What type of service is it, and how do I access it?

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The EAP can provide consultative services to supervisors and managers when they have questions about the EAP services offered, are looking for resources for employees, or want to discuss an employee-related matter. Occasionally, supervisors may encounter employee behavior that raises concerns, and may request advice and information. The opportunity to consult with a counseling professional can help the supervisor formulate a response that is focused on performance issues, while offering the employee resources and support. A consultation is structured around a coaching, rather than a counseling model. This service is accessed by calling the EAPs toll-free number.

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