Ive had FastAccess DSL for awhile now, but I am moving. How can I get DSL at my new home?
A. When you call the telephone company to move your telephone service, be sure to tell them you have DSL as well. Q. I’m moving and keeping the same telephone number. A. You will be without DSL for a period of 10 to 15 business days. DSL must be disconnected at your old location and re-ordered for your new location. Once the phone service is active and the service order is complete for 3 days, the DSL order will submit to engineering for qualification and provisioning. Q. I’m moving and getting a new telephone number. A. You will need to place a whole new order for DSL on the new telephone number. You can keep your old email addresses. Just call Billing and ask to be downgraded to Dial-up service, then when you order on the new number, the user account can be upgraded back to DSL and tied to your new number.
