Ive finished downloading my document from ILLiad or a database–why is my screen blank?
There are a number of potential causes for this problem. Some of the most common: • The first page of your document has a large amount of white space. The beginning of the document you requested may contain a page that is mostly blank or contains a large amount of white space. Simply scroll down or advance to the next page to reach an area of the document that contains text or graphics. • Incorrectly installed Acrobat Reader plug-in, or none at all. If your Adobe Reader plug-in or program is not properly installed, this could cause problems when trying to access your document. To verify installation, see if you can locate the Acrobat Reader program on your computer. On PCs, look in the Programs section under in the START menu for Acrobat Reader. If you see it, try to start it manually. If you still have trouble, you may want to re-install Reader. On Macs, use Sherlock or Find File to search for Reader. If you continue to have difficulty, technical support is available from Adobe’s webs
