Ive enrolled in the Equal Payment Plan, but my monthly instalment amount has changed. Why has this happened?
The monthly EPP instalments are automatically reviewed every three months and can be adjusted either up or down to reflect significant changes in the weather, your gas usage or gas rates. At the end of your billing year, you’ll receive a charge or credit for the difference between the monthly instalments billed and the cost of the natural gas you’ve actually used.
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- Ive enrolled in the Equal Payment Plan, but my monthly instalment amount has changed. Why has this happened?