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Ive changed SalesDesktop filters to remove unnecessary records from my Outlook, but the number of records in Outlook has not reduced. Why?

April 26, 2017changed filters outlook records reduced remove salesdesktop unnecessary

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Ive changed SalesDesktop filters to remove unnecessary records from my Outlook, but the number of records in Outlook has not reduced. Why?

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Changing the filters reduces the amount of displayed Salesforce records, which are already present in SalesDesktop, only when the check box “Remove local records not matching the filtering criteria” is selected. enlarge Note: When this check box is clear, then after changing the filters, only the records, which do not match the filtering criteria, will stay in Outlook. But the SalesDesktop filters work in a one-way direction only: from Salesforce.com to SalesDesktop. This means that all the changes made to any record in shared with Salesforce.com will be uploaded to Salesforce.com during the next synchronization session, regardless of the filter settings. The deletion of such records in Outlook will lead to a corresponding deletion in Salesforce.