I’ve been expecting an email but it ended up in the spam firewall quarantine. How do I have it delivered to my inbox?
The Spam Firewall sends you a daily Quarantine Summary Report at 1:30 PM. You can view the quarantined messages you did not receive. Using the quarantine summary report you can add messages to your whitelist, delete messages, or have messages delivered to your inbox. If you need to deal with more than one or two messages; it may be easier to log into your account on the spam firewall. There is a link at the bottom of the Quarantine Summary Report that reads “To view your entire quarantine inbox or manage your preferences, click here.” Click on the link labeled “click here” and you will be logged into your account. You can select multiple messages and perform any action on them as a group.
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