iTunesU doesn launch when I click on the ASU User Login to iTunes U or Guest Login to iTunes U links. What should I do?
First, make sure you have iTunes installed. This is a free application. If you’re using Firefox, sometimes the browser forgets how to handle iTunes links. Try the following: 1. Launch Firefox 2. In the URL location box type about:config and tap the return key. 3. You will get a long list in the “filter” box type itms and tap the return key. 4. The list will be left with 1-2 things control/click OR right click on each item and choose RESET 5. Quit Firefox 6. Next, launch Firefox again and type the following in the URL “location box.” itmss://deimos.apple.com/ 7. Hit return. A drop down menu should appear. Check the box for “Remember my choice for all links of this type” and click on “Launch Application.” iTunes will/should launch. If that does not work please call Support 828-262-6266 (x6266) or enter a RightNow Support Request online.
