Its been over 5 weeks and I still havent received payment. Where is it?
Check the PayPal email address listed in your profile. If it is not your correct email address for receiving payment, in most cases you will be able to temporarily add this email address to your PayPal account and retrieve your payment. Remember to update your profile with the correct PayPal email address so future payments get to you directly. If your PayPal email address is correct, or the above method does not work and it has been more than 7 weeks since you completed the shop, please email billing@jancyn.com. Remember to include the client you shopped, the type of shop you did, the location number, the date of shop, and the email address in your Jancyn shopper profile. Your payment will be researched and we will get back to you within 7-10 days.