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Item 74 & 75. What is meant by management’s commitment to patient safety and the medication safety objectives?

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Item 74 & 75. What is meant by management’s commitment to patient safety and the medication safety objectives?

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These items of the survey relate to the overall approach to medication safety in the pharmacy. Ideally, everyone working in or for the pharmacy supports patient safety and a system-based approach to prevent medication errors. Organizations that have open, non-punitive error reporting policies, and that use the results of error analysis to institute system changes are ahead of the curve in safe medication use practices. These items in the survey must be honestly discussed by the manager and staff before the appropriate response is agreed upon.

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