It rejected a problem SSN. What s the fix?
• It might be algorithmically incorrect (it fails the SSA s current formula test for valid number combinations. • It might be a duplicate within the system. • It might be invalid • It might not match the name and birth data at the SSA • It might belong to a deceased person • The fix, which depends on which reason applies, is described in the Form 50058 Tenant ID Management Job Aid, which can be downloaded from the Technical Support page. Why is it rejecting a correct SSN? There is a time lag of up to 3 months between when a local SSA office issues an SSN and when it is reported to the national SSA database. IMS-PIC tests against the national database. If the national database has not been updated, the validity test will fail. IMS-PIC tests all non-validated SSNs once a month. The first time a suspect SSN is received, it is not rejected. Instead the user gets a warning. Until the reason is cleared up, the system will not accept further forms for that household (except VOID or EOP). Any
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- It rejected a problem SSN. What s the fix?
