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It is mentioned that Alarm navigator advices technicians how to proceed troubleshooting. What does it suggest to the technicians?

April 26, 2017advices alarm mentioned Navigator proceed technicians troubleshooting

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It is mentioned that Alarm navigator advices technicians how to proceed troubleshooting. What does it suggest to the technicians?

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During transmission quality degradation or other faults in the channel, AE, DE, TIMS Net, IM list such faults in their Alarm list and the Alarm navigation screen displays different types of treatment reports for different problem. Some of the error reports displayed in the Alarm navigator are 1) Report from Agent Engine, Diagnostic Engine, TIMS Net 2) Report from Ingress Monitor(IM） 3) Errors receiving from external systems like Path Track 4) OPEN STM system error Contact us for more information.