Isn this like GoToMyPC or PCAnywhere?
No, while these are excellent tools, they require you to install their software on every PC you may ever want to access. Venti allows you to connect to ANY computer ANYWHERE, at ANY time. There is no need to even know the person you are going to help tomorrow. If you require “resident client” access, v-Manage, as a part of Venti services allows you access to PCs and servers 24×7 (while also still allowing for on-demand support).