Isn’t it the case that insurers just take my money and rarely pay out on claims??
No. We pay out many thousands of pounds in claims each year! People suggest that insurers don’t pay claims have often made a claim that simply isn’t and was never intended to be covered by the policy. This is why we send out a summary of cover, detailing extactly what is covered and the financial limit of cover. We also send out the full policy wording. This goes into details about what is and what isn’t covered. No insurance is designed to cover absolutely everything. It’s important that you read the policy wording to ensure it is meeting what you need and what you expect. Furthermore, you have a 14 day cooling off period, which gives you the opportunity to check the details of our policy.
