Isn’t being part of the automotive community in direct conflict with helping the service customer?
No! In fact, the RepairTrust expert network is in the best position possible to help the service customer with its insider experience. Moreover, we are independent. We are not aligned with dealers, local repair shops, franchises, or auto repair trade groups. TOP RepairTrust makes sweeping claims against the car repair industry. How does it support such claims? The evidence for car repair scams is overwhelming. Investigations by RepairTrust, combined with consumer group studies, government data, and insider information are the primary sources. The remaining sources are under protection, just as a journalist protects his or her sources.
Related Questions
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- Isn’t a cooperative approach such as the National Automotive Service Task Force (NASTF) always more effective than the legislative/regulatory approach?
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