Is Whirlpools Maytag dishwasher recall a scam or just a lesson in total ineptitude?
2/22/2007 Shawnee Mission KS On the 5th of February I heard about the Maytag dishwasher recall. On that day I started calling the phone number that was listed. I would get a recorded message asking me to punch in all the serial numbers then I’d be on hold anywhere from 15 minutes to one hour. Finally a voice would come on and say they couldn’t handle the call and to call back later. That went on for one week. Finally I called the dealer I had purchased the machine from and they told me the company was not including them in any of this. Finally two weeks later I was able to get through to the recall line. My information was taken on Feb 15. First they tried to get me to take a $75 voucher for a new dishwasher. I think this was what they were hoping for so they could up their sales. That’s why I am kind of wondering if they took this defect and tried to turn it to a profit event for themselves. What follows in my story makes me wonder even more if that is the case. I said I couldn’t affo