Is what I read on TripAdvisor about poor service really true?
All quotes on this page were taken from TripAdvisor.com. If you look at the date that comments are posted, you will notice that recent comments are positive. Please remember, we are in a fairly rustic environment and in some cases , we have had to initiate creative methods of providing modern conveniences. We are always interested in improving guest service, and request that all guests fill out their questionnaire upon check-out to help us refine details in our guest service. Yes, we actually do read them all, and we really appreciate it when guests take the time to fill them out.
