Is “wear and tear” covered?
It is important for the consumer to understand what is meant by “wear and tear”. When a part or component has failed because it can no longer perform the function for which it was designed solely because of its condition. When the part has worn beyond the manufacturer’s tolerances allowed for that particular vehicle at the mileage when the problem occurs, if it has received manufacturer’s recommended maintenance. It is very important to understand the difference between “wear and tear” items, and parts that are considered normal maintenance that can wear out. Components that cannot perform the function for which they were designed for, regardless if they wear out or break are covered. Normal maintenance items that usually wear out are typically not covered under an extended warranty program. Some examples of parts that wear out that are not covered are brake pads and rotors, brake shoes and drums, and manual clutches.