Is Wage Inflation Forcing Companies Out of India?
What once was considered a vast land of culture now takes on a new meaning for many Americans as some saw their jobs move overseas to Indian workers. India has long offered educated and talented individuals willing to complete work for a fraction of the cost of their American counter-parts. The tide appears to be changing. Although India still proves to be a prime location for many organizations considering offshoring their contact center operations, the country has endured significant wage inflation, according to local reports. As a result, many of its companies have begun to outsource business clients that were initially outsourced to them from other nations.
