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is updated by an IBM representative?

April 26, 2017IBM representative updated

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Posted

is updated by an IBM representative?

1 Answer

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Posted

You must have created the PMR or updated it at least once using SR. Also, you must have checked the appropriate PMR notification preferences boxes in your SR profile. To update your PMR notification preferences, log in to SR and select My profile for Service Request located at the left of the SR page and update your profile accordingly. You can contact the SR Help Desk for further assistance.