Is unified communications past its sell-by date?
It’s now been two months since I had a desk phone and a unified communications client. Although I would like to have a desk phone, I must admit that I have only missed these tools on three occasions: • When making calls to subsidiaries abroad – using cellular networks for international calling is still outrageously expensive. • When I have needed to make conference calls with members of my team. Although the iPhone has limited (but user friendly) facilities for conferencing, the audio quality just doesn’t do the job a dedicated conferencing unit can. • When doing a radio interview, where I needed guaranteed call quality. As an advocate of unified communications since its infancy, this got me wondering: has unified communications now been superseded by developments in social media and mobile devices? Is unified communications now past its use-by date? The last outposts of classic unified communications… I started by thinking about applications in which unified communications in its pure
