Is TPC certified with the new Microsoft Office 2007 and Windows Vista?
TPC has recently been certified with Microsoft Office 2007. If you upgrade from an older version of office, you may need to download a new executable file so TPC forms and prescriptions will work. Please contact TPC staff if you are planning to upgrade software and need assistance. Windows Vista operating system has not been certified with TPC. Once the certification schedule is determined for Vista, an email notification will be sent. How long does a provider have to keep a patient’s medical record? A: The Virginia Board of Medicine states that practitioners must maintain a patient record for a minimum of six years following the last patient encounter. Please view the Virginia Board of Medicine website www.dhp.state.va.us/medicine/ regulation 18VAC85-20-26 for more specific information. Do you have patients with multiple household incomes? If so, the household member name is changing to display the patient name. Why is this happening? A: Anytime the ‘Edit’ button is clicked on the Pat
