Is TNT Express active in the business-to-consumer market?
TNT is known as a world leading business-to-business express distribution company. However, over the last few years customers have increasingly requested TNT to make residential deliveries too, as companies change their business models to capitalise on the dramatic growth of e-commerce. The trend is indisputable and the significant growth in the business-to-consumer market is set to continue. To meet this growing demand, TNT is reviewing its operations and systems to meet customers’ requirements with the same quality and reliability of service that they have come to expect from TNT for their business-to-business deliveries.