Is Time Warner Telling Customers No Caps, No Broadband Upgrades?
Time Warner Cable last week backed off its plans to implement metered broadband plans in several cities, at least until it could figure out how to pitch the plans without attracting so much bad press. But now an interesting post over at GigaOM says that Time Warner is now also rethinking rolling out network upgrades in the cities where it wanted to install the broadband caps. The implication seems to be that the company is saying it’s fine if consumers in those places want to complain about the caps, but then they shouldn’t expect TWC to upgrade their broadband networks and offer higher speeds. Time Warner and other ISPs like to trot out the line that the cost of providing broadband is surging alongside traffic growth, but it seems that just the opposite is actually happening. So here’s some horse-trading for Time Warner: if you don’t want to upgrade your networks, or if you want to implement caps, that’s fine. But don’t expect your customers to hang around. Carlo Longino is an expert
