Is there technical support for online students?
There is limited technical support for BC online students who are using ETUDES. In some cases your instructor may be able to answer your technical questions. If your instructor cannot help you with your question, he/she may forward your question to our technical support staff. These people can, in many cases, help the students solve their technical problem if it is directly related to their online course interface. Other issues, such as your computer malfunctioning, your Internet service failing, or difficulty with specific software are issues that our technical support personnel are not prepared to handle. Online students are expected to solve many computer issues on their own or with hired assistance for which they are responsible.
