Is there support or help documentation available on AOL that will help users understand the system requirements necessary for successful connection using the new software?
Yes. In the lower left-hand corner of the current AOL Crew Channel page is an “Assistance” link. When users click on “Assistance,” there are two links at the bottom of the page that can be accessed that provide support. These two links are “UAL Guide.doc” and “UAL Guide.pdf.” You need Adobe Acrobat to access files with the .pdf extension. Download Adobe Acrobat here http://www.adobe.com/products/acrobat/readstep2.html United does not provide support for Adobe documents.
Related Questions
- Is there support or help documentation available on AOL that will help users understand the system requirements necessary for successful connection using the new software?
- Is there support or help documentation available on AOL that will help users understand the system requirements necessary for successful download of the new software?
- How will the Integrated System Deployment & Support team help users prepare for the upgrade?
