Is there really a proven way to minimize no shows and cancellations and improve recall?
Definitely. We have found that there are a few specific reasons why certain patients do not keep their appointments, whether the appointments are for new patients or for recall patients. There are several initial actions your personnel can take with the patient that can ensure fewer no shows and cancellations. This will greatly benefit not only the practice but also the patients who keep their appointments on time. Additionally, these actions can turn potential No Shows and Cancellations into Grade A patients.