Is there is a way to get the Serial Numbers of 7960/40 phones on the Cisco Unified Communications Manager with SNMP?
A. This is not possible because the IP Phone does not support SNMP. This information is not stored in the SQL database that Cisco Unified Communications Manager uses. Cisco Unified Communications Manager does not use the serial numbers for anything, so it has no need to store them. There are three ways to get the serial number of the phone: • Get the serial number from the HTTP interface on the phone HTTP://Phone.IP .Address/. • Read the serial number off the phone physically. • Contact your local Cisco account manager.
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