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Is there anyway to detect the reason for error during file conversion?

April 26, 2017conversion detect Error file

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Is there anyway to detect the reason for error during file conversion?

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In case of an error, you can detect the reason by viewing DocSmartz log file. Log file is a .log file that is generated each time you convert your PDF document to Word. By default, it is located in the root of C drive and is saved with the name Docsmartz.log. This file gets overwritten each time you convert the document. Using the details in the log files, you can know exactly where the fault lies. You will see a warning message indicated by ‘W’ instead of ‘Y’. Mail us the log file to us to help us resolve your conversion problem.